How to rent on-demand
Rent for any occasion in just three easy steps.
Explore
Filter by occasion, brand, or size, then select the items you love.
Rent for 21 days
Checkout with damage protection included in every rental.
Easy return
When your rental period ends, use the pre-paid returns label return and drop it off at your nearest post office.
On-demand FAQs
How much is shipping?
Shipping is £6.50 for Standard shipping for delivery in 3-5 working days and or £8.50 for Express shipping with delivery expected in 1-2 days
We use Royal Mail to send all orders
When will my order arrive?
Your order will arrive within 3-5 working days if you choose standard shipping.
You will receive tracking information from Royal Mail once your order has been dispatched.
Please note, your order can arrive up until 7pm on the first day of rental depending on Royal Mail's delivery schedule for your area
How long can I keep my rental?
On Demand rentals are 21 days long. You can find details of your chosen rental period on your confirmation email and in your Account Section.
Do I need to keep outfits for the full rental period?
We understand that if you have an event, you may not need your items for the full rental period. Feel free to return your items sooner!
What happens if my outfit doesn’t fit or I don’t like it?
We do not offer refunds but we do offer a Fit Guarantee on On Demand Rental orders.
Our Fit Guarantee means that if an item you've rented doesn't fit or is not suitable then you can claim rental credit for one item returned unworn per order (minus a £5 rental cleaning fee).
All items (even unworn items that have only been tried on) go through our professional cleaning process once returned to ensure they are ready for the next customer.
Complete this short form to request your rental credit which will be shared once we've processed your returned order.