How subscription works
Try an unlimited wardrobe for just £45/month
For just £45/month for the first two months (£75/month after that), always have 5 items at home. Here's what you get: swap whenever, free standard shipping, easy returns, and no hidden fees. Pause or cancel anytime.
Create an account
If you haven't already, sign up for a Hirestreet account.
Subscribe
Choose our 5-item subscription plan and make your first monthly payment.
Choose your 5 items
Your 5 monthly rental slots will now be available. Browse our collection and select the items you love.
Free 3-4 day shipping
Select your 5 items and place your subscription. Your outfits will arrive with you in just 2-3 business days!
Rake in the compliments
They're yours to wear as much as you like. Plus, leave the cleaning and repairs to us - we've got it covered.
Return & Repeat
Return your rentals by your next billing date. Once your items are dropped off at the Post Office, your next 5 slots will unlock automatically.
The Benefits Keep Coming
Love it for longer
With an active subscription, you can keep your items for as long as you like.
Love it? Buy it!
Love something you've rented? Purchase it at a discounted price from your account.
Pause or cancel anytime
Have complete control over your subscription.
FAQs
What is Hirestreet Subscription?
Want an unlimited Wardrobe for £45* per month?
Rent 5 items and swap for a new 5 any time.
There are no hidden fees, your monthly payment includes the cost of standard shipping and accidental damage damage cover as standard.
As a subscriber, you can rent any of the items on our website (meaning most subscribers save hundreds of pounds a month by renting instead of buying).
You are then ready to check out!
We'll deliver your rental via tracked Royal Mail courier.
You can pause or cancel your subscription at any time.
Payment is subsequently taken on the same billing date each month around 10am.
£45 for your first 2 months, then £75 /month.
Return all your 5 items altogether to unlock your next 5 slots at any point across the month as long as your Subscription account is active.
Do I need to order all my subscription items at once?
Yes, you need to rent 5 items at once.
Once you've set up your Subscription and you've received your confirmation email, your 5 slots will unlock instantly, allowing you to place your first Subscription order right away!
Select all 5 outfits from any category across the whole of our site, there's no limits to which items you can pick from!
Once all 5 slots are filled, hit checkout and there is nothing extra to pay! We'll dispatch your order with standard shipping in the next few days.
It couldn't be easier to Subscribe and Save today.
Swap whenever you like by returning all 5 rentals altogether and then this will unlock your next set of 5 subscription slots ready to order, normally within 2-3 days once scanned back by Royal Mail.
When will my slots unlock?
It can sometimes take a day or two to show the "in transit" status with the courier, especially at busier times of the year, but if you are still seeing a delay, you can contact our team with the proof of postage, confirm all 5 items are being returned (minus any purchases) and they can submit a request to manually update for you.
Please note, your subscription must be active and not paused or cancelled to unlock your next set of slots.
When will my order arrive?
Your order will arrive within 3-4 working days from the date of order if you choose the included standard shipping.
You can choose to upgrade to express to arrive in 1-2 working days at checkout by paying an additional fee.
You will receive tracking information from Royal Mail once your order has been dispatched.
Can I cancel my subscription?
You can cancel your subscription at any time. If you cancel your subscription, you must return all items you have in your current rental order on or before your next billing date.
To cancel, just go to your account section, and "Subscription Settings".
If you are not sure about cancelling, you can pause your subscription indefinitely (no more payments will be taken until you resume), or you can opt to skip the next few months!
How much is shipping?
Standard shipping is included in your subscription price.
You will receive a pre-paid returns label with every delivery.
There is now an option to upgrade to Express or faster shipping at checkout for a small additional fee and your order will be delivered in 1-2 working days.
We use Royal Mail to send all orders.
How long can I keep my Subscription rentals?
Swap whenever you like, you can choose to keep for as long as you like by paying the monthly fee
Choose 5 items to rent, wear and return whenever you like!
To unlock your next set of 5 slots, just make sure your most recent 5 items order are returned!
We cannot offer partial swaps, so if one or more items aren't suitable, you must return all 5 items to unlock your next sets of slots.
If you love your outfits so much you want to keep them forever, you can buy them at big discounts in your account section at any point during your rental.
How do I buy any of my Subscription rentals?
It's so easy to buy one or more of your Subscription rentals, with fantastic discounts, just head to the order in your Account.
Simply select the item(s) you wish to buy and hit checkout then these outfit(s) are yours to keep!
Please note, you must purchase your items before the end of your rental period.
All items purchased during your rental are discounted, but the % discount on RRP will vary by item
Return all items that you have not purchased on or before the final day of your rental period to unlock your next set of Subscription slots.
Can I return my Subscription rental outfits early?
Yes of course, now you can swap whenever you like once all 5 items are sent back
Your next set of slots will unlock as long as you have an active subscription after a few days once this previous order is marked as returned!
To return, just attach the pre-paid returns label included in your order on top of your shipping address and drop them at the Post Office.
Please note, you will not be able to order your next set of 5 outfits until you have returned your current rentals - if your previous order status isn't showing as "in transit" after 2-3 days, just get in touch with the team and share your proof of postage so we can submit a request to update this manually for you!
When can I order my next Subscription rental outfits?
To order your next rotation of 5 outfits, you just need to have returned all 5 of your current rentals and have an active subscription
Please note, to enable you to get the most out of your subscription you do not need to wait for your current rentals to get back to our warehouse - you just need to have dropped every item you have not purchased at the Post Office. Once you have done this, your new subscription slots should unlock within a few hours.
Please do get in touch if you have dropped your items off at the Post Office and your subscription has not unlocked.
Can I pause my subscription?
Yes absolutely, you can pause your subscription at any time.
To pause just head to Subscription Settings in your account.
When you pause your subscription your payments will be paused indefinitely.
Payments will only be taken again if you resume your subscription and you unpause before the next billing date.
If you have paused your subscription (i.e. it is no longer active), you must return any rentals on or before your rental return date to avoid late charges.
You will not be able to order your next 5 rentals until you resume your subscription and you must unpause before 10am on your billing date to unlock your next set of slots and allow payment to be taken
Please note, if you pause during a month where a discount code would normally have been applied, you will lose this discount.
How do I return my Subscription Order
Returning your Subscription rentals is easy and returns postage is included!
Please put all of your 5 items into the original packaging, attach the pre-paid returns label over your original delivery label and drop your parcel at the Post Office.
Any that you've purchased, you can keep of course!
Do not post in a standard Post Box.
Once your subscription order is scanned at the post office, it will update in 2-3 days to show its in transit and your next 5 item slots will unlock!
Please keep proof of postage until you have been notified that your rentals have arrived back to the warehouse safely.
If you have lost your returns label use this link to request a new one. You'll need the order reference from your confirmation email to generate a new label.
Subscription Returns Policy
We do not offer refunds or rental credit on items returned unworn in subscription orders
But you are welcome to return all 5 items for a brand new set of 5 items at any time as long as you have an active subscription account.